Frequently we find ourselves needing a better telecommunications provider because maybe of bad service or our current provider’s systems being outdated. But how are you going to find a better one? Who can offer you the best value for your money while still meeting your requirements?
You only need to look at the top five telecommunications companies and what they offer to get a really well working network system in place. But even then sifting through each one’s specifications can be a daunting task and very time consuming because you cannot afford to make huge mistakes in buying the wrong equipment. They will each have their own strengths and weakness so be prepared to spend some time researching.
First of all you need to exactly identify your own needs. It is no good running around and trying to get as much information from the different telecommunications provider carriers, only to be so confused at the end of the day. The problem lies with you not knowing or identifying what you want so the providers are bound to “tell and sell” you.
What works best for many people is having a representative talk to you in a relaxed atmosphere. It is his or her job to identify what hardware you need, which connectivity speed is best for your needs and whether you need a voice over data system to serve your requirements best. Remember, like a travel agent, their assistance and recommendations are free of charge.
Another thing you need to look out for is representatives who are biased toward one or two carriers because of the big commission percentage they will get selling a specific vendor’s product to you. Although this is not entirely wrong, it could be that you are sold something totally over the top, which you will never utilize. So why pay for something that you are never going to use.
You need a basic needs analysis carried out on your existing network. Things like number of cables, routers, computers and telephones connections are important aspects to consider before you do anything. You should also consider your company’s expansion plans during the next 2-5 years and whether the new system will be able to expand with you. Some providers also offer great packages like free minutes every day or large savings on international calls, so be sure to find out what the major ones have on offer in this regard.
No matter what you are planning – rolling out a new network or redesigning your WAN, get an agent who knows his stuff and can offer you state of the art equipment and excellent after sales support. An expert telecommunications provider will put you on the highway to more streamlined communications and provide your staff with the connectivity they need to increase productivity – which equates profits at the end of the day.
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